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Cancellation Policy For Philippine Airlines
  • Travel
  • date-line 09 Apr, 2025

Philippine Airlines Cancellation Policy

Philippine Airlines offers a flexible cancellation policy for the convenience of its passengers and customers so that they do not encounter difficulties cancelling their flight tickets. The cancellation policy consists of rules and guidelines that discuss the passengers' eligibility for a refund so that one can ensure whether they are eligible for one. Let's learn about Philippine Airlines' cancellation policies. 

Rules and Guidelines of Philippine Airlines Cancellation Policy

Philippines Airlines has made some terms and conditions for cancelling, refunds, and criteria for cancellations. Here are some things to keep in mind regarding the flexible cancellation policy of Philippine Airlines:

  • To avoid cancelling your subsequent tickets and unnecessary fees, you are advised to cancel the flight tickets at least 24 hours before the flight's scheduled departure time. 
  • Those going through a change of plan can cancel their flight tickets within 24 hours of purchase for the flight scheduled to fly after seven or more days to get a full refund. 
  • The 24-hour refund policy does not apply to tickets bought through online travel agencies, travel agents, or third-party agents. 
  • Cancelling a Philippine Airlines ticket issued through any Philippine Airlines channel may result in penalty charges being deducted. 
  • Requesting a refund after the cancellation request may take 5 to 10 days, depending on the mode of payment. 
  • If the PAL cancels a flight in any circumstance, the refund amount will depend on government rules and laws. 

Rules And Guidelines About Non-Refundable Tickets 

Non-refundable tickets are those for which passengers are not refunded after cancelling the flight ticket. Here are some things you should know regarding the non-refundable tickets:

  • If passengers cancel a non-refundable ticket, no amount will be returned except the taxes.
  • The refused amount will be credited to the original payment source used to purchase the ticket.
  • Some extra charges may also be deducted depending on your bank's rules. 

Read other Blog : Does Philippine Airlines Have Wi-Fi?

Rules And Guidelines About Partially Used Tickets

Partially used tickets are those in which one or more than one flight has been used, but not all the flights. Here are some things to remember about the partially used tickets:

  • Cancelling the partially used flight ticket can be done through Manage My Booking. 
  • The refund for the unused part of the flight depends on the conditions of your ticket; usually, after deducting the amount for the used part, the rest will be refunded. 

Procedure To Cancel The Flight Tickets With Philippine Airlines

To cancel the flights, passengers must follow a simple and quick process to complete it. Here are the steps you should follow to cancel a flight ticket:

  • Step 1 - Visit the official website of Philippine Airlines at www.philippineairlines.com.
  • Step 2 - Hover your cursor over "Manage" and click "Manage Booking."
  • Step 3 - You must submit your reference number and last name to verify your flight ticket.
  • Step 4 - Select the flight you want to change. Then, you will have various options for modifying your flight tickets. 
  • Step 5 - Now, you can cancel or change the flight. Once you have cancelled your flight, you must be patient, as the refund may take 5 to 10 days to be credited. 

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