- Travel
- 25 Feb, 2019
Lufthansa Cancellation Policy
Canceling a flight is heartbreaking, especially if a passenger has planned it with their family or friends. Moreover, passengers might lose money as well. But this only happens if a passenger is unaware of the airline's cancellation policy. If you are traveling with Lufthansa Airlines, then you do not have to stress, as the airline has flexible cancellation rules and processes for its passengers.
If you are one of those passengers who is struggling to cancel their flight but does not have the idea, this post will offer guidelines that you can utilize accordingly.
What is the Cancelation Policy of Lufthansa?
Lufthansa is a leading airline that handles millions of passengers annually. The airline is one of the preferred choices of passengers as it gives them multiple benefits. Moreover, any passenger who wants to cancel their flight can cancel without hesitation. However, the ticket should fulfill all the criteria of Lufthansa's cancellation policy. Here are the major rules:
- Passengers can cancel their Lufthansa flight within 24 hours of booking the flight. In addition, the date of the take-off should be at least seven days ahead of the time of booking the flight.
- Any passenger, who has reserved group fares and award bookings, in such cases, Lufthansa cancellation does not apply.
- The cancellation charge for Lufthansa Airlines ranges from 200 to 250 USD.
Lufthansa Ticket Refund and Cancellation Rules
Lufthansa, Europe’s largest and most respected airline, offers an explicit, structured cancellation and refund policy. Whether you cancel your flight due to personal reasons, unforeseen circumstances, or flight disruptions, but if you know Lufthansa’s procedures for cancellations and refunds can help you to navigate these situations with minimal stress. So, learning the cancelation and refund policy and getting prolific guidance on canceling your flight and getting a refund is mandatory by reading the significant points.
Lufthansa's Flight Cancellation Policy:
Lufthansa provides flexibility to cancel your flights by knowing the exact terms depending on the type of ticket purchased and when the cancellation occurs. You will learn the general rules for canceling Lufthansa flights, which are elaborated below.
- Lufthansa offers a 24-hour notice period for canceling your flight without incurring any extra charges and requests that you get your entire money back quickly.
- When completing your booking within seven days before your flight departure, you get consent to cancel your flight at no cost and request to get your booking amount back.
- You get approval to cancel your flight for personal reasons, such as illness, family emergencies, or unforeseen circumstances.
- Sometimes, when you observe that your flight is delayed due to any technical or weather issue, you can reschedule your flight, or if you refuse to travel, your flight will be canceled with an entire refund.
Lufthansa's Flight Refund Policy:
Lufthansa proposes refunds under various circumstances, including cancellations, and checks the eligibility and amount of the refund depending on the ticket type and when the cancellation occurs. Generally, when the airline cancels your flight, you get the whole amount of the booking, but if you cancel your flight to get a refund, you need to know the refund policy listed below.
- Whether you purchase a refundable or non-refundable flight ticket, you are eligible for a full refund after canceling your flight within 24 hours of the booking.
- Although refundable tickets generally remain more expensive, they offer more flexibility and peace of mind, allowing you to change or cancel your flight without incurring fees.
- If you purchase a non-refundable flight ticket, you can't change it, but you can cancel it to get a refund in the voucher, which you can easily use for the next trip.
- If you cancel your flight for specific reasons, such as a medical emergency or airline disruption, you are entitled to a full refund.
Correspondingly, you can request a refund after the flight cancellation once you have provided details of your understanding of the cancellation and refund policy.
A Passenger Can Also Make The Request For Refunds Through The Following Procedure:
- Go to My Bookings.
- My Bookings, a passenger is shown the booking summary. Once you click on the Cancellation button, the refund process begins.
- Most of the refund cases are dealt with within 2-3 days and in some cases
- for which online calculation cannot be calculated automatically, the refund might be delayed as the calculation is made manually if an online calculation fails along with final settlement by the bank.
- Once a passenger applies for cancellation and after applying for cancellation,
- If a person is unable to see the Cancellation button, then, in most of the cases, it happens that the ticket has been refunded.
- If you paid for your ticket in cash, the refund is processed online and Lufthansa contacts the customer to get the details of the bank account into which relevant sum can be refunded.
- Refund amount is paid in the same currency which it was booked into.
- If you made a booking via a service center but wish to cancel the booking via website. Booking can be canceled via the website.
Will Lufthansa Refund Tickets?
The travel plans can change immediately and without warning. “Will Lufthansa refund tickets” is the concern that the passengers want to know. Well, you can use the refund option of Lufthansa airlines, and the airline will refund the flight ticket up to 24 hours before the departure of the flight. The refund of the flight ticket will also be dependent on the type of ticket you have purchased.
What is the Process to Cancel the Lufthansa Flight?
- Cancel the flight via online
- Cancel the flight through call
- Cancel the flight at the ticket counter
Cancel the Flight via Online
Most passengers like to follow the online process when canceling a Lufthansa Airlines flight. The unique point of canceling the flight online is passengers can log in to their Lufthansa account while sitting in any part of the world. A step-by-step process to cancel the flight is presented here:
- Unlock the Lufthansa page in the browser.
- Search for the "My Booking" tab and fill out the flight information.
- Later on, you can find the flight details.
- Pick the flight that you want to cancel.
- Hit the button and keep following the instructions showing on the screen.
- Any cancellation charges are visible on the display; you need to pay them.
Cancel the Flight Through Call
The phone number of Lufthansa Airlines is 1 (800) 645 3880; place a call at this number to connect with the customer service of Lufthansa. The staff of Lufthnasa are kind hearted and helpful towards their passengers. As you will hit the phone number, an agent will answer it. Request the airline to cancel the flight. The airlines will ask for the flight booking number, last name of passengers, etc. Pay the cancellation fees if applicable.
Cancel Flight at Ticket Counter
Passengers can also cancel their flight tickets by communicating with Lufthansa's customer service team. You must share the traveler's last name, PNR Number, and other information with Lufthansa. After a while, the agent will look into the matter and cancel the flight. But before that, you might have to transfer cancelation fees.
Conclusion
Hope, the information mentioned in this post will be helpful for the passengers who want to cancel the flight of Lufthansa.
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