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SWISS Airlines

Swiss International Air Lines (SWISS) is the leading air carrier of Switzerland. It is a top-tier airline featuring one of Europe's most sophisticated fleets, offering non-stop flights from Zurich and Geneva to maintain Switzerland's connections with Europe and globally. The airline represents the enduring values of its home country while striving to provide the utmost quality in both products and services. Its Swiss WorldCargo division also provides comprehensive airfreight solutions for high-value, time-sensitive, and care-intensive shipments from one airport to another. The airline is a subsidiary of the Lufthansa Group and a member of Star Alliance, the world's largest airline network.    

What Are The Different Types of Fare Class In SWISS Air

SWISS Air recognizes that each traveller has unique preferences and requirements regarding their journey. For some, a flight filled with luxurious amenities is a top priority, while others may prioritize cost-effectiveness. To accommodate this diverse range of needs, SWISS Air offers an impressive array of four fare classes, which include: 

• Economy
•  Premium Economy
•  Business
•  First Class

Note: Each class is tailored to provide a distinct travel experience, allowing passengers to select the seating option that best suits their desires. 

How to Manage Booking With SWISS Air?

SWISS Air recognises that sometimes circumstances can arise when you want to manage your booking with the airline, which is allowed by them in the following easy steps: 

• Visit the official website at swiss.com
• Click on “My booking” and then select “Manage Booking.”
• Log in to your SWISS account using your travel ID or booking code.
• After your travel itinerary opens, you must choose the change you want.
• Follow the instructions further and make the payment if asked.
• Receive confirmation of your newly managed itinerary. 

What is the Cancellation Policy Of SWISS Air?

SWISS Air's Cancellation Policy aims to assist passengers who need to cancel their flight tickets. Understanding key aspects of this policy is important to making informed decisions in such situations, which include: 

• 24-hour cancellation policy- If you cancel your ticket within 24 hours of the booking, SWISS Air allows you to do so without charging any cancellation fee, provided that you have directly booked your ticket with SWISS Air through its website or customer care service.
• Post 24-hour cancellation policy—If you cancel your flight after the grace period of 24 hours, the airline will charge you a cancellation fee, which will vary based on your fare type and the route. 
• Refund Eligibility Criteria—If you have a refundable ticket, your refund will be the amount minus the cancellation fee. However, if you don’t have a refundable fee, though you don’t receive a refund, you get a credit voucher from SWISS Air, which you can use for future flights with the airline by paying the rebooking amount and any difference fare. 

What is the Baggage Policy Of SWISS Air?

Comprehending the baggage policy of SWISS Air is a must so that you can pack your luggage without paying extra or waiting in long queues, which can be seen as follows: 

• Onboard baggage policy- Every passenger of economy and premium economy can bring one bag, and passengers of business and first class can get two pieces of bags onboard where each bag can’t weigh more than 8 kg and whose dimensions should adhere to 50 X 40 X 23 cm. 
• Checked-in baggage policy on European routes—SWISS Air doesn’t allow light-class passengers to bring free checked-in baggage on European routes. In contrast, classic and flex class passengers can carry one bag of 23 kg, and business class passengers can take two pieces of bag with each bag weighing no more than 32 kg.  
• Checked-in baggage policy on intercontinental flights—On intercontinental flights, SWISS Air allows its economy class passengers to bring one piece of luggage weighing 23 kg, premium economy passengers to carry two pieces of luggage weighing 23 kg each, business class passengers to take two pieces of luggage weighing 32 kg each, and first-class passengers to bring three pieces of baggage, with each bag weighing no more than 32 kg. 
• Excess baggage policy—SWISS Air charges between 45 and 300 USD, based on the destination, for each piece of overweight or oversized baggage. However, the cost will vary between 90 and 450 USD for each piece of overweight or oversized baggage. 

What Is The Unaccompanied Minor (UM) Service of SWISS Air?

Usually, children find it more exciting to fly on a plane alone, while parents are concerned about their little ones worrying about their safety. But, if the parents are well aware of the UM services SWISS Air provides, they may feel a bit relaxed for their children, where both child and parents can have fun. Thus, parents can discover the UM service policy in the below section: 

• By law, children under the age of 3 must be accompanied by an adult while travelling. Thus, UM service is not provided to them. 
• The UM service is not available to children aged between 3 and 5 who are travelling alone; however, if they are being accompanied by a minor between 12 and 17 years old, the UM service is compulsory for both. However, if the child is travelling with 16-year-old or older siblings, then the UM service is available but not compulsory for them.  
• SWISS Air provides compulsory UM service to children aged between 5 and 12 who travel alone on their flights. However, if they are travelling with a companion who is a minimum of 12 years old, the UM service is available but not compulsory.    
• SWISS Air provides an available but not compulsory UM service to children between 12 and 17 years travelling alone.   

What Are The Policies Of Swiss Airlines When Travelling With Animals?  

If you're planning to travel to various destinations and want to bring your pets along, SWISS Air offers a fantastic opportunity for a memorable journey. With their pet-friendly policy, you can book a flight to take your furry companions. Just be sure to review the specific conditions for travelling with pets to ensure a smooth and enjoyable experience for everyone on board:

• A maximum of two animals can travel with each passenger.  
• SWISS Air allows you to carry one pet (cat or dog) in the cabin and the other in the hold.
• The size and weight of the transport container of your pet will decide where your animal travels.
• Some species, such as Snub-nosed (brachycephalic) breeds, are susceptible to stress and temperatures, thus only allowed in the cabin. 
•  Some species of dogs are considered dangerous breeds, except those 3 to 6 months old. Thus, they are not allowed in the cabin and may only be carried in cargo. 
• SWISS Air doesn't allow dogs and cats ages 12 weeks and older to travel with them.  
• The airlines don't allow pregnant animals either. 

Note:

• Due to local conditions and restrictions, SWISS Air may not carry large animals as cargo to specific destinations.    
• Your destination may require some documents from your pets as legal regulations for travelling by air. Thus, you have to keep the original versions of the documents handy, including import, export, transit, health, and vaccination papers. 

Frequently Asked Questions (FAQs)

Question : How do I know more about SWISS Air?

Answer: You can learn more about SWISS Air by visiting its official website at www.swiss.com or by calling its customer care service team at +1 833 626 0737.    

Question: What is the flight ticket cost for my infant or small child?

Answer:  For a child under 2, you must pay 10% of the regular fare. This is the general fare for travelling with your child on the plane here; your child doesn't have a separate seat and must travel on your lap.    

Question: Do I need to book a flight seat for my child?

Answer:  For a child under the age of 2, you may or may not book a separate seat for your child; however, if you do so, you are allowed to bring one child seat with you onboard as the carry-on luggage of your child. 

Question: What would be the cost of transporting my pet? 

Answer: The cost of transporting your pet with SWISS Air will vary depending on its destination and size. However, if you want to book a trip, you must notify the service centre as soon as possible.   

Question: Can you transport my pet in cargo without being accompanied?

Answer: Yes, your pet can surely be transported as cargo without you having to accompany it. Even some countries mandate by law that your animal be carried in the cargo hold only. 

Question: Can my pet travel in the cabin with me?

Answer: SWISS Air allows only a few cats and dogs to travel with you in the cabin after they fulfil the required prerequisites. Other animals don't have that privilege, and they have to be transported as cargo only.  

Question: Can I travel alone with two babies?

Answer: As per general rules, only one baby is allowed per adult. However, you can travel alone with two babies (under the age of 2) if one of your babies is travelling in an air travel-approved car seat or if a flight seat has been booked for your second child.