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Aeromexico is Mexico's flag carrier, which has offered flight services since 1934 and has increased its flight service to nearly 100 cities. Based in Mexico City, Aeromexico offers one of the best air travel services to those planning to roam various cities in Mexico. A traveller visiting Mexico for the first time needs to learn numerous things about Aeromexico before booking tickets, and this guide helps in that way. Go through this page and find various policies and processes that travellers find the most common.

Aeromexico Flight Reservation Process Online

Booking with Aeromexico is another easy task. If you don't know how to do it, follow the steps below.

  • Hop to its official site by visiting www.Aeromexico.com and then find the reservation tab.
  • Go through the flight searching process by providing the necessary details.
  • Look and pick your flight, and then proceed with the screen steps.
  • Pay for the flight booking fee and get the tickets instantly. 

Aeromexico Flight Check-in Policy

Flight check-in at Aeromexico is easy and can be done in many ways. Before checking in, one must read its check-in guidelines, and here are some of the major highlights of its check-in policy. 

  • Check-in for international flights opens 24 hours earlier and closes 3 hours before departure.
  • Check-in for Aeromexico flights is free when using online check-in modes but may be chargeable at the airport or any offline check-in.
  • If you have completed your check-in but want to reschedule your flight, you must contact the customer support agent, who will help you according to the Aeromexico flight change rules.
  • You must carry essential documents while checking in your Aeromexico.
  • If a ticket is purchased from a third-party travel agency, you may be unable to check in online.

Aeromexico Flight Change Process

Here is the Aeromexico flight change policy that you must be aware of if you will make any modifications. 

  • You must change your flight before departure because no flight change is allowed. 
  • Go to Manage Booking to change travel dates and flight routes, correct passenger names, and do other things. 
  • There will be a fee for making any flight change after 24 hours of booking.
  • The flight reservation is completely free within the first 24 hours of booking.
  • Aeromexico has offered flight changes online and offline.
  • All restricted or non-restricted fares are covered under the flight change policy, except Basic fares.
  • The total amount, including fare difference plus change fee, will be charged and will change depending on affecting factors.

Aeromexico Baggage Guidelines

Aeromexico has one of its peer air carriers' most interesting baggage guidelines. If you travel with them for the first time, you must know the Aeromexico baggage policy. Here are some of the major highlights of baggage policy. 

Carry-on Baggage Allowance

  • Aeromexico allows personal items such as briefcases, laptops, purses, umbrellas, etc. in the cabin. The size is not disclosed, but it must fit under the seat. 
  • The standard cabin luggage size is not more than 21.5 inches x 15.7 inches x 10 inches/55 cm x 40 cm x 25 cm.
  • The maximum weight limit must not exceed 22 pounds. 

Checked Baggage Allowance

  • Different regions have different baggage allowances, so you must read the policy accordingly.
  • For flights within Mexico, no bags are included with basic, classic, and flexible fares. The rest of the fares allow one bag with a 25 kg allowance. 
  • Flights Between Mexico, the US, and Canada do not include bags, but they can be purchased for up to 50 pounds and 23 kg.
  • Flights Between Mexico and Central America: No bags are included at no cost, but you can purchase them for standard fares. Some fares include allowances, such as Flexible and AM Plus Fare.
  • For flights between Mexico and South America, no bags are included for free, but you can purchase 50 pounds on selected fares. Clase Premier includes two bags with a 32 kg weight allowance. 

Excess Baggage Allowance

  • Excess baggage fees may differ in almost every case, depending on when you purchase it. 
  • Based on the Flight route and fare type, your Excess baggage fee changes and costs you more or less. 
  • The fee starts from $30 and goes up to $320 for each baggage and each passenger. 
  • Oversized and Overweight baggage are considered according to their policy, so kindly refer to the baggage policy to learn more.

Aeromexico Cancellation And Refund Policy

Suppose you have planned your Aeromexico trip, but suddenly, you must change it and postpone it urgently due to unavoidable scenarios. When flight cancellation is the only solution, then you get the flexibility. Here, Aeromexico understands how important it is for travellers to cancel their flights to save money and plan things accordingly. Here are the Aeromexico flight cancellation and refund guidelines needed to get the most out of their flight reservation. 

Cancellation Guideline

  • Aeromexico passengers can cancel their tickets only if they purchase them from an authentic source, such as an official mobile app or website.
  • If you purchased the flight ticket from a travel agency, contact the respective agency for any cancellations.
  • The original mode of payment will levy out your refund amount.
  • Flight cancellation can only be accepted if it meets the cancellation criteria.
  • No cancellation is permitted once the flight is checked in and the boarding pass is generated.
  • Cancellation after the day of departure may not get your refund/.
  • In some scenarios, Aeromexico would not charge a cancellation fee but may charge applicable taxes, depending on which mode a traveller requests the flight cancellation.
  • Your flight ticket can be cancelled by Aeromexico up to 3 hours before the plane's departure.

Refund Guidelines

  • You can claim your refund through cash, vouchers, and reward points.
  • People can claim a full refund if they cancel their flight reservation within 24 hours of the ticket's issuance date.
  • A full refund can be granted for flights with only seven or more days to depart.
  • A refund will automatically be initiated as soon as the ticket is cancelled. You can contact customer service for refund-related support if you don't find your refund.
  • Refunds can only be given for refundable fares. The refund for non-refundable fares is null. 
  • In some rare circumstances, when the reason for cancellation is explainable, you can also get a refund for non-refundable fares.

How To Find The Cheapest Aeromexico Flight Deals?

Not all travellers can afford the premium classes on a plane, but they can make their flight tickets cheaper using some tricks. Here are some of the best ways to find the most affordable fares on Aeromexico that you must try. 

  • You must keep your travel dates flexible so that if you find an expensive fare on any particular date, you can easily change it and look for another day. 
  • Booking flights on weekends is expensive due to the high demand of travellers, so it is good to search for flights on weekdays, especially Tuesdays, Wednesdays and Thursdays. 
  • Whenever you do a flight search, use the low fare calendar because you can find the lowest fare on each day of any particular month and decide which day you can find the cheapest deal. 
  • Miles and reward points: When booking flights, using miles and credit card rewards can help you save a lot on cash purchases. Since rewards points and miles are earned for free, you pay less for the flight. 
  • If you travel during the peak or festive season, you can use Aeromexico reservation promo codes, which can get you a flat discount on flight booking. 
  • Day flights are more in demand compared with late-night flights; thus, it is less likely to see any price drops. But you can see discounted fares on red-eye flights, making them a good option for flying. 
  • Most people prefer to travel during the peak season to get the most out of their travelling experience, but it also makes the flight cost expensive and inflated. You should prefer travelling during the off-season because you will find the cheapest possible fare throughout the year. 

Aeromexico Group Booking Deals

Aeromexico provides its flight destination to 90 locations, and if you are thinking of booking a flight for more than eight passengers, then you can make the group booking as it will provide you with a discount. To obtain knowledge regarding Aeromexico group booking deals or the process of reservation, contact customer service, and they will provide the information. 

You will also get multiple benefits with group reservations, including free seat selection, getting a ticket seven days before the departure, and many more.

Benefits Of Group Booking In Aeromexico Airline:-

There are many different benefits that you will get when you book the flight ticket in groups and for. Below are the following that are mentioned in detail; you need to follow them:-

  • The booking procedure is easy- the best and most easy method that you will get to book the group booking and you can do it with only one source and reserve the ticket. 
  • Get an easy discount- in the group booking process, there are many best and easy discounts that you will get. The flight booking is more expensive than normal, but with the many discounts, it will be best for you to book the ticket in the group. 
  • Save time- this is a simple process method in which you can book more than 9 or more person tickets in a single, and this is the best process that saves you more time. 
  • More coupons are available- for the groups booking in Aeromexico, there are more discount or deals coupons available, and through that, you will save more money than others. 

Frequently Asked Questions Related To Aeromexico Airlines

Question: Does Aeromexico offer a full refund?

Answer: Yes, Aeromexico offers a full refund to passengers who cancel flights within 24 hours if they meet the 24-hour flight cancellation policy rules. 

Question: Does it cost to change flights on Aeromexico?

Answer: Yes, it does cost to change a flight on Aeromexico. If you are changing your travel date or departure/arrival at the airport, you must pay the difference in fare as applicable when making the change. The total cost of the flight change includes the fare difference plus taxes and fees as per the fare rules and flight change policy.

Question: What is the best time to book Aeromexico flights?

Answer: The best time to make a flight reservation on Aeromexico is 2 - 3 months before the travel date because flight prices are at their lowest on those days. 

Question: Can I check in just after booking Aeromexico?

Answer: Only during the check-in period can one easily check-in for flights. If you have booked flights more than 48 hours before departure, you may have to wait. Otherwise, if the flight is less than 24 hours, you can easily check-in and get a boarding pass. 

Question: Does it cost to add baggage on Aeromexico?

Answer: Yes, if you are travelling on Aeromexico and want to purchase an extra baggage allowance, then it will cost you as per the baggage policy. Kindly refer to the Aeromexico excess baggage policy and rules to learn about the baggage fees and allowance.

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