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What is the best time of day to call the airlines?
Best time to call the airlines
All the airline's customer care services operate at different hours depending on the availability of their staff members. Most of them are available 24/7, and some of them are available from 6 a.m. to 11 p.m. The best time to call the airlines is from 6 a.m. to 9 a.m. because the traffic at that time at the service centers is comparatively much less.
When it comes to calling an airline, timing is everything. Depending on the airline and the time of day, you could be stuck on hold for hours or quickly connect with a customer service representative. To assist you in making the most of your call, we've compiled a list of the top 15 airlines in the USA and the best time of day to call the airlines, so continue to read further.
List of the Airline and the best time of the day to call:
American Airlines: The best time to call American Airlines is between 7:00 am and 8:00 am. This is before the rush of morning travelers and when the customer service team is most alert and efficient.
Delta Air Lines: To avoid long wait times, try calling Delta Air Lines between 8:00 AM to 9:00 AM or Then between 3:00 pm and 4:00 pm. These are the times when call volume is typically the lowest.
United Airlines: United Airlines has a high call volume during the morning rush hour and lunchtime, so try calling between 8:00 am and 9:00 am or between 2:00 pm and 3:00 pm. These are the best times to connect with a representative.
Southwest Airlines: The best time to call Southwest Airlines is between 8:00 am and 9:00 am or between 4:00 pm and 5:00 pm. These are the times when call volume is typically the lowest.
Alaska Airlines: To avoid long wait times, try calling Alaska Airlines between 8:00 am and 9:00 am or between 4:00 pm and 5:00 pm. This is the best time of day to call the airlines when call volume is typically the lowest.
JetBlue Airways: JetBlue Airways has a high call volume during the morning rush hour and lunchtime, so try calling between 8:00 am and 9:00 am or between 2:00 pm and 3:00 pm. These are the best times to connect with a representative.
Spirit Airlines: The best time to call Spirit Airlines is between 8:00 am and 9:00 am or between 4:00 pm and 5:00 pm. These are the times when call volume is typically the lowest.
Frontier Airlines: To avoid long wait times, try calling Frontier Airlines between 8:00 am and 9:00 am or between 4:00 pm and 5:00 pm. These are the times when call volume is typically the lowest.
Hawaiian Airlines: The best time to call Hawaiian Airlines is early morning, between 7:00 am and 8:00 am. This is before the rush of morning travelers and when the customer service team is most alert and efficient.
Sun Country Airlines: Sun Country Airlines has a high call volume during the morning rush hour and lunchtime, so try calling between 8:00 am and 9:00 am or between 2:00 pm and 3:00 pm. These are the best times to connect with a representative.
Allegiant Air: To avoid long wait times, try calling Allegiant Air between 8:00 am and 9:00 am or between 4:00 pm and 5:00 pm. These are the best time of day to call the airlines when call volume is typically the lowest.
SkyWest Airlines: The best time to call SkyWest Airlines is early in the morning, between 7:00 am and 8:00 am. This is before the rush of morning travelers and when the customer service team is most alert and efficient.
Mesa Airlines: Mesa Airlines has a high call volume during the morning rush hour and lunchtime, so try calling between 8:00 am and 9:00 am or between 2:00 pm and 3:00 pm. These are the best times to connect with a representative.
Republic Airways: To avoid long wait times, try calling Republic Airways between 8:00 am and 9:00 am or between 4:00 pm and 5:00 pm. These are the times when call volume is typically the lowest.
Endeavor Air: The best time to call Endeavor Air is early in the morning, between 7:00 am and 8:00 am. This is before the rush of morning travelers and when the customer service team is most alert and efficient.
It's worth noting that these are general Points and the best time to call an airline may vary depending on the day of the week and the current situation. For example, if there's a flight delay or cancellation, the call volume will likely be high, and it may be challenging to get through. In those cases, it's best to try again later or use the airline's website or mobile app to access information.
Additionally, having your flight information and personal details readily available before calling is always a good idea. This will help the customer service representative assist you more efficiently and effectively.
Bottom Line
In summary, the best time of day to call the airlines varies depending on the airline and the current situation. However, it's generally best to call early in the morning or during off-peak hours to avoid long wait times. Be prepared with your flight information and personal details; if you cannot connect, try again later or use the airline's website or mobile app.
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